Accessibility statement
This website is run by Hammersmith & Fulham Council. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the H&F web team at webmaster@lbhf.gov.uk
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email the LBHF Business Intelligence Service at adass.survey@lbhf.gov.uk
We’ll consider your request and get back to you in 5 days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Hammersmith & Fulham Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the exemptions’ listed below.
Non-accessible content
Non-compliance with the accessibility regulations
PDFs
PDFs on this website are missing a document title. This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).
PDFs on this website are missing text alternatives for images. This fails WCAG success criterion 1.1.1 (Non-text Content).
PDFs on this website are not tagged or are tagged incorrectly. This fails WCAG success criterion 1.3.1 (Info and Relationships).
PDFs on this website do not have the correct tab and reading order. This fails WCAG success criteria 1.3.2 (Meaningful Sequence), 2.1.1 (Keyboard) and 2.4.3 (Focus Order).
Power BI
We link to dashboards created in PowerBI, a platform run and owned by Microsoft. They have published an accessibility conformance report to show how Power BI conforms to WCAG 2.1 AA.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
Not applicable.
Preparation of this accessibility statement
This statement was prepared on 12 April 2024. It was last reviewed on 10 June 2024.
This website was last tested on 10 June 2024. The test was carried out by Hammersmith & Fulham Council.